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How shnaggyhose Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, deposit via PayPal or Venmo, or access the lobby on your phone — and how we protect it.

Account data collected at registrationPayPal, Venmo, Play+ transaction recordsRight to access or delete your dataNo data sold to third-party marketersSecure, encrypted account storage
shnaggyhose How shnaggyhose Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Retain Your Account Data

Every section below reflects a real operational practice, not a policy gesture. From the moment you register to the point your account is closed, your personal data moves through encrypted channels and access is restricted to staff with a direct operational need.

Encryption at Rest and in Transit

All account data, including payment method references like your linked PayPal or Play+ card, is encrypted in storage and during every session transmission to our servers.

Retention Schedule

We keep account records for the period required by state regulations. Once that window closes and your account is permanently closed, personal data is deleted or anonymized per our schedule.

Access Controls

Your account uses multi-factor authentication. We log every login event by device ID and location; anything outside your normal pattern triggers a security review before access is granted.

Your Right to Request Changes

You can request a full copy of the data we hold on you, or ask us to correct inaccurate records, via live chat or the privacy email in your account settings.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Questions about your data, requests to access your account information, or requests to delete personal records can all be submitted through the channels below. We aim to respond to privacy-related requests within the window required by applicable state law. For urgent account security concerns, live chat is the fastest route.

Live Chat Start a live chat session from the account dashboard to submit a data access or deletion request. Available through your account on mobile and desktop.
Email Privacy Team Send data requests or policy questions to our dedicated privacy address listed in your account settings. Include your registered email for faster processing.
Account Settings Portal Manage cookie preferences, marketing consent and communication settings directly inside your account profile without contacting support.

Common Questions About Your Privacy at shnaggyhose

These are the questions we actually hear from people opening accounts or reviewing their data rights. Straight answers, no runaround.

We collect your name, email, date of birth and contact details at registration. Identity verification also requires a government-issued ID to confirm you meet eligibility requirements under state law.

No. We log transaction references — method used, amount, timestamp — but your PayPal and Venmo credentials stay inside those platforms. We never see or store your payment app passwords.

Yes. Submit a data access request through live chat or the privacy email address shown in your account settings. We respond within the timeframe required by applicable state law.

Open a deletion request via live chat or the privacy email in your account settings. We will delete or anonymize your records once any legally required retention period has passed.

We do not sell your data to advertisers. Information is shared only with payment processors like PayPal, identity verification partners and state regulators where law requires it.

Cookies track your session state and lobby preferences, not personal identity. You can review and update your cookie settings inside your account profile at any time without contacting support.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.