Reference

Terms Conditions That Actually Make Sense

These terms govern your shnaggyhose account — what you agree to when you sign up, how your wallet works with PayPal, Venmo, and Play+, and what we expect from you in return.

Applies to all account holdersCovers PayPal, Venmo & Play+ transactionsState eligibility rules applyUpdated when policy changesContact us for any questions

Explore the Lobby Read FAQ

CONTACT PATHS

Reach Us With Terms Questions

If a specific clause is unclear or you want to flag a concern about how these terms apply to your account, we have three ways to reach us. Players in Detroit and Pittsburgh have used live chat most often for quick clarifications on wallet rules. All three channels connect to the same account-support team.

What These Terms Cover and How They Work

shnaggyhose Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By creating an account on shnaggyhose, you confirm that you meet the age requirements set by your state, that you are located in a state where access is permitted under local law, and that the information you provide during account registration is accurate. These terms apply

1
to every interaction with the platform — browsing the lobby, funding your account wallet via PayPal, Venmo, or a Play+ prepaid card, placing wagers, and requesting withdrawals. We may update these terms when laws change or when we adjust how account features work. When that happens,
2
we will post the revised version here with a new effective date. Continuing to use your account after that date means you accept the updated terms. If you connect a PayPal or Venmo account, you also agree that those payment providers' own terms apply to the
3
transfer leg of any transaction. Play+ prepaid card loads are similarly subject to the card issuer's cardholder agreement. Nothing in these terms limits rights you hold under applicable state consumer-protection law. We reserve the right to suspend or close any account that we reasonably believe is
4
being used in violation of these terms or in a manner inconsistent with state law. Questions about a specific term? Reach our account team through the contact paths listed below.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

HOW WE HANDLE IT

Account Security and Policy Transparency

These terms are only useful if you can rely on how we enforce them. Here is how we handle the four areas that matter most: data, cookies, account security, and the process for requesting changes to what we hold about you.

Data Retention

We keep account records for as long as required by applicable state law. You can request a summary of data we hold by contacting support through your account dashboard.

Cookies and Tracking

Our cookie policy is separate but linked from this page. Cookies support account session security and help us keep your wallet preferences — including saved PayPal and Venmo links — intact between visits.

Account Security

Access to your account is protected by password and optional two-factor authentication. If you believe your credentials have been compromised, contact us immediately via live chat to freeze account activity.

Requesting Changes

To correct personal information or close your account, submit a written request through the Help Center. We aim to process corrections within the timeframe required by your state's applicable consumer-protection rules.

Common Questions About These Terms

These are the questions we hear most often when someone reads through the terms for the first time. Each answer reflects how we actually apply the policy — not just what the clause says.

We post an updated version here whenever terms change, with a new effective date at the top. Continuing to log in or use your account wallet after that date constitutes acceptance of the revised terms.

Access depends entirely on your state's law. These terms apply only where local law permits. We do not extend access to states where online casino activity is not authorized under current state regulations.

A suspension freezes new transactions, including PayPal and Venmo transfers. Any pending withdrawal already in process before the suspension is handled according to the payment provider's own timeline and our review outcome.

Submit a data request via the Help Center or through live chat. We will confirm receipt and respond within the timeframe your state's applicable consumer-protection law requires for such requests.

Our terms cover the transaction leg we control — loading your account wallet from a Play+ card. The card issuer's cardholder agreement governs the card itself; both sets of terms apply together.

Contact our account-support team by email or live chat with the specific clause and your concern. Nothing in these terms waives any rights you hold under applicable state consumer-protection law.

Reference